Resolving robot initialization errors

About the robot initialization process

Robot initialization occurs:

•	When you click Initialize all devices, or when you select the BenchBot Robot and click Initialize selected devices in the device file. The robot homes during the device initialization process.

•	When you click Initialize this profile in BenchBot Diagnostics. The robot does not home during the profile initialization process.

During the robot initialization process, the software establishes communication with the robot.

Resolving initialization errors

If a problem occurs during initialization, an error message appears and explains the problem.

To resolve the problem:

1	Make sure the robot is turned on.

2	Make sure the robot cable is connected correctly.

3	Make sure the Ethernet cable is connected correctly.

4	Check the device profile to make sure it is set up correctly for communication.

5	If applicable, follow the instructions in the error message to fix the communication problem.

6	Click Retry to re-initialize the device.

7	If the problem persists, contact Automation Solutions Technical Support.

Related information

 

For information about...	See...
Turning on the robot	Turning on and turning off the robot
Editing the profile	Editing and managing profiles
Troubleshooting error messages	Troubleshooting error messages
Reporting problems	Reporting problems