Setting up email notification

About email notification

You can specify that the VWorks software send you an email or text message when a run error occurs. Setting up email notification also enables bug reporting.

Alternatively, you can configure VWorks to post online messages on Twitter. For details, see Setting up automatic online notification.

Requirements

The following are required for the email notification to work:

•	The VWorks computer must be connected to a network with internet access.

•	The outgoing email server must be set up on the system's computer.

Work with your IT organization to meet these requirements.

Procedure

You can set up email notification during setup or the first time a protocol is run in the software. You do not need to set up email notification every time you run a protocol.

 

CAUTION The settings in the Options dialog box apply to all protocol runs. Always check the settings before you start a run.

To set up email notification:

1	In the VWorks window, select Tools > Options. The Options dialog box opens.

 

2	Scroll down to the Email Setup area, and then specify the following:

 

Option or parameter	Description
Enable email notification	The option that enables email communication from within the VWorks software. For example, you can report a bug from within the software by selecting Help > Report a Bug. The completed report is emailed to Agilent Technologies. Select the option to enable email communication. Clear the check box to disable email communication.
SMTP server name	The name of your outgoing email server. Contact your IT organization for details.
Port number	The port number of the SMTP server. Default: 25
Authentication type	The information that might be required by the server. Contact your IT organization to obtain the information.
Authorized user	The user name used to access the email server. Contact your IT organization to obtain the information.
Password	The password that permits access to the email server. Contact your IT organization to obtain the information.
Send email from	The email address used in bug report emails to indicate the sender of the report. Agilent Technologies will reply to this email address when responding to the bug report.
Addresses to send to when User Message task executes	The addresses to which the outgoing message is sent when the User Message task runs. Click the browse button and type the email addresses in the Input Text dialog box that appears. Be sure to use semicolons between email addresses. To be notified on your mobile phone with a text message, type the email address for your mobile phone number. The typical format is: number@mobile_carrier_domain.com. Check with your mobile phone service provider. Any charges you might incur and the way messages are delivered and displayed depends on your wireless device and service plan.
Send email when an error occurs	The option to send an email or text message when an error occurs during the run.
Do not send email for those errors handled by Error Library	The option to not send emails if the errors are being handled by the Error Library.
Addresses to send to when an error occurs	The addresses to which the outgoing message is sent when an error occurs. Click the browse button and type the email addresses in the Input Text dialog box that appears. Be sure to use semicolons between email addresses. To be notified on your mobile phone with a text message, type the email address for your mobile phone number. The typical format is: number@mobile_carrier_domain.com. Check with your mobile phone service provider. Any charges you might incur and the way messages are delivered and displayed depends on your wireless device and service plan.

3	Click OK to return to the VWorks window.

Related information

 

For information about...	See...
Setting up online notification using Twitter	Setting up automatic online notification
Reporting problems	Reporting problems
Log file directory settings	Setting log file directories
General and view options	Setting general and view options
Error-handling options	Setting error-handling options
Starting a protocol run	Starting the protocol run