VWorks User Guide : Maintenance and troubleshooting : Viewing logs

Viewing logs
About the logs
The VWorks software records events that occur and stores the information in the following logs:
Main Log. Contains all of the actions that occur in the software. For more information, see Main Log.
Pipette Log. Contains all pipetting events and error information. For more information, see Pipette Log.
Time Constraints Log. Contains all information about time-limited tasks. For more information, see Time Constraints Log.
The log text colors can help you distinguish between different types of messages and events. For more information, see Log text colors.
In addition, you have the option of backing up and validating the log files for regulatory compliance. For more information, see Backing up and validating the log files.
 
Main Log
The Main Log records all available event and error information. You can view the Main Log in the following:
VWorks window
VWorks log file
Viewing the Main Log in the VWorks window
To view the Main Log in the VWorks window:
1
In the VWorks window, select View > Main Log.
2
 
Viewing the Main Log in a text editor
The VWorks log file is a text file with the following file name:
VWorks_log(date_time).log
To view the Main Log in a text editor:
1
In the Windows Explorer window, locate and select the VWorks_log(date_time).log file. The location is specified in the Options (Tools > Options) dialog box.
2
Main Log contents
The Main Log contains the following information:
 
Info. General information. For example, System start up, or Simulation mode toggled on.
Event. A software action. For example, Scheduler started, or Move plate.
Error. An error that can stop the software and must be resolved. For example, Location incompatible with labware.
Warning. An error that might permit the software to continue. For example, Task requires that tips be on the pipette head.
Pipette Log
The Pipette Log records all pipetting events and error information. You can view the Pipette Log in the following:
VWorks window
VWorks pipette log file
Viewing the Pipette Log in the VWorks window
To view the Pipette Log in the VWorks window:
1
In the VWorks window, select View > Pipette Log.
2
 
Viewing the Pipette Log in a text editor
The VWorks log file is a text file with the following file name:
VWorks_pipette_log(date_time).log
To view the Pipette Log in a text editor:
1
In the Windows Explorer window, locate and select the VWorks_pipette_log(date_time).log file. The location is specified in the Options (Tools > Options) dialog box.
2
Pipette Log contents
The Pipette Log contains the following information:
 
Event. A software action. For example, when a protocol is started, the event is logged.
Transfer. A pipetting event.
Time Constraints Log
The Time Constraints Log records any time-limited task events and errors. If you did not specify time constraints, no information appears in the log.
You can view the Time Constraints Log in the following:
VWorks window
VWorks time constraint log file
Viewing the Time Constraints Log in the VWorks window
To view the Time Constraints Log in the VWorks window:
1
In the VWorks window, select View > Time Constraints Log.
2
Review the information in the Time Constraints Log tab.
 
Viewing the Time Constraints Log in a text editor
The VWorks log file is a text file with the following file name:
VWorks_time_constraints_log(date_time).log
To view the Time Constraints Log in a text editor:
1
In the Windows Explorer window, locate and select the VWorks_time_constraints_log(date_time).log file. The location is specified in the Options (Tools > Options) dialog box.
2
Time Constraints Log contents
The Time Constraints Log contains the following information:
 
Info. General information. For example, System start up, or Simulation mode toggled on.
Event. A software action. For example, Scheduler started, or Move plate.
Error. An error that can stop the software and must be resolved. For example, Location incompatible with labware.
Warning. An error that might permit the software to continue. For example, Task requires that tips be on the pipette head.
Log text colors
Text in the logs appear in the following colors:
 
Backing up and validating the log files
You can back up and validate the log files to comply with regulatory requirements. The validation process checks the log file to see if it has been altered.
Backing up log files
To back up the log files:
1
With the protocol file open in the VWorks window, select Tools > Log Management. The Log Management dialog box opens.
2
 
3
Click Backup. The Please name backup log file dialog box opens.
4
5
Click Save. A backup copy of the log file is created.
Validating log files
To validate a log file:
1
With the protocol file open in the VWorks window, select Tools > Log Management. The Log Management dialog box opens.
2
 
3
Click Validate. The software checks the log file and displays a message that explains whether the validation is successful. Validation is successful only if the file has not been altered.
Related information
 
Contacting Agilent Technologies and reporting problems