Resolving device initialization errors

Device initialization process

When you start the VWorks software, the software loads the driver files for all the devices in the automation system. A record of this process is displayed in the Main Log.

When you open a protocol, the device file associated with that protocol opens. The device file tells the software which devices are connected to the system. For some devices, an initialization step tests the communication between the VWorks software and the device.

Resolving initialization errors

During the device initialization process, the software displays the list of devices it is expecting to find. Devices are removed from the list as the software determines that the devices are ready.

If a problem occurs during initialization, an error message appears and explains the problem.

To resolve the problem:

1	Make sure the device is turned on.

2	Make sure the communication cable is connected properly.

3	Make sure the communication cable is connected to the correct COM port.

4	Check the device profile to make sure it is set up correctly for communication.

5	If applicable, follow the instructions in the error message to fix the communication problem.

6	Click Retry to re-initialize the device.

7	If the problem persists, contact Automation Solutions Technical Support.

Related information

 

For information about...	See...
Turning on the device	Device user guide
Editing the device profile	Device user guide
Contacting Agilent Technologies and reporting problems	Reporting problems