Resolving robot initialization errors About the robot initialization process Robot initialization occurs: • When you click Initialize all devices, or when you select the Direct Drive Robot and click Initialize selected devices in the device file. • When you click Initialize this profile in DDR Diagnostics. During the robot initialization process, the software establishes communication with the robot. Resolving initialization errors If a problem occurs during initialization, an error message appears and explains the problem. To resolve the problem: 1 Make sure the robot is turned on. 2 Make sure the robot cable is connected correctly. 3 Make sure the Ethernet cable is connected correctly. 4 Check the device profile to make sure it is set up correctly for communication. 5 If applicable, follow the instructions in the error message to fix the communication problem. 6 Click Retry to re-initialize the device. 7 If the problem persists, contact Automation Solutions Technical Support. Related information For information about... See... Turning on the robot Turning on and turning off the robot Editing the profile Editing and managing profiles Troubleshooting error messages Troubleshooting error messages Reporting problems Reporting problems
